At Viveta Jewels, we strive to ensure that your order reaches you safely and promptly. Please review our shipping policy below to understand the terms and conditions related to the shipping of your purchases.

 1. Processing Time

- Orders are typically processed within 3 business days after payment has been confirmed.

- Custom or made-to-order items may require additional processing time. Please refer to the product description for specific details.

- All Orders will be delivered within 3-7 Business days

2. Shipping Methods and Delivery Times

- We offer various shipping options, including standard and expedited services. The available options and associated costs will be displayed at checkout.

- Estimated delivery times vary depending on your location and the selected shipping method:

   Standard Shipping : 7 business days

   Expedited Shipping : 4 business days

- Please note that delivery times are estimates and may be subject to delays beyond our control, such as customs processing or carrier delays.

3. Shipping Costs

- Shipping costs are calculated based on the weight, dimensions, and destination of the package. The total shipping cost will be displayed at checkout before you complete your purchase.

- Free shipping may be available on orders over a certain amount, as part of special promotions. Please check our website for current offers.

4. International Shipping

- We ship internationally to select countries. Please note that international orders may be subject to additional customs duties, taxes, or fees, which are the responsibility of the customer.

- Delivery times for international orders may vary based on the destination and customs processing.

5. Order Tracking

- Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package online.

- Please allow 24 hours for the tracking information to update.

 6. Delivery Issues

- If your order is delayed, lost, or damaged during shipping, please contact our customer service team at +91-9638217901 as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your items.

- Please ensure that the shipping address provided is accurate and complete. Viveta Jewels is not responsible for packages delivered to incorrect or incomplete addresses.

7. Returns and Exchanges

- If you need to return or exchange an item, please refer to our Return Policy for detailed instructions.

8. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at: vivetajewels@gmail.com

Viveta Jewels

Viveta Jewels, Serene Edifice, Opp.Landamark,

Harni-Sama Link Road, Harni - 390022

vivetajewels@gmail.com

+91-9638217901

We are committed to providing you with a smooth and hassle-free shopping experience and appreciate your business with Viveta Jewels.